Motorola one 5G UW ace

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Starts at $8.33/mo

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Motorola one 5G UW ace

Starts at $8.33/mo

for 36 months, 0% APR

Motorola edge 5G UW

Starts at $16.66/mo

for 36 months, 0% APR

Motorola edge+ 5G UW

Starts at $23.61/mo

for 36 months, 0% APR

Battery life

Up to 2 days

Battery life

Up to 2 days

Battery life

Up to 41 hrs

Screen

6.7" FHD+ Max Vision display (20:9 aspect ratio)

Screen

6.8" FHD+ Max Vision display

Screen

6.7" display | OLED, FHD+, DCI-P3 color space, 10-bit, HDR10+

Reviews

(344)

Reviews

(806)

Reviews

(595)

Storage

64 GB (Subject to availability)

Storage

256 GB (Subject to availability)

Storage

128 GB, 256 GB (Subject to availability)

Rear camera

48MP | Ultra-Wide Angle: 8MP | Macro Vision: 2MP | AI & Quad Pixel technology

Rear camera

108 MP ultra high-res camera system (+8 MP Ultra-Wide Angle w/ Macro Vision; 2 MP Depth Camera)

Rear camera

50 MP high-res main camera system | 50 MP Ultra-wide Angle w/ Macro Vision (+2 MP Depth Camera)

Colors

Overview

Introducing the motorola one 5G UW ace, a smartphone with super-fast 5G speeds.¹ Enjoy movies that download in seconds, ultra-clear video chats and games without lag. Go over 2 days on a single charge with a 5,000 mAh battery and get hours of power in minutes with 20W TurboPower™ charging.² View everything in true-to-life color on the 6.7" Full HD+ Max Vision display. Capture low-light photos and ultra-wide angle shots with the 48 MP triple-camera system. You ll navigate smoothly through apps with the speedy Qualcomm® processor and ample storage space. And for those who want hands-free control, it supports multiple wake words, including Google Assistant and Alexa.³ Now with the coverage of 5G Nationwide and the unprecedented performance of 5G Ultra Wideband.¹

Reviews

3.4

344 reviews

50% of reviewers recommend this product.

My 5yr old phone was better than this phone by yr1

Charlote . 28 days ago

I just approached the 2yr mark of having this phone and it's been progressively getting slower and more annoying to use. I remember my old Motorola phone being around 5yrs old when I began getting frustrated with it and begrudgingly said it was time for an upgrade, well I feel as if I downgraded bc from the beginning it didn't feel like much of an upgrade. And basically saying that about a brand new phone vs a 5yr old phone, should say something. Then of course it progressively got worse, around yr1 it was just slowing down so much, everything quits, camera takes forever to open. I genuinely thought I'd had this phone for longer until I searched when I purchased it and was surprised that it was this time 2yrs ago when I received it. Now?! Well I can barely do anything on this phone, I thought maybe it was storage and deleted apps, nothing. Android 12 update I think was the beginning of the end (that was last yr) now I'm lucky if I get any app to work longer than a few mins, and if I'm switching between any it's a nightmare. Battery being lower than 40% makes everything worse, I might as well not bother. Consistently now the apps that struggle SEVERAL times a day are messages, camera, Google, any social media app I just restart the phone. It's getting annoying and maybe it's an unpopular opinion but I'm debating on putting up with this nonsense for longer so I don't have to drop another couple hundred on a phone that works. What is with phones costing $700 and up. I spent $300 on this and I don't consider that a small fee and to discover it barely works? So do I bother with another that price or do I have to go to $500+ in order to get a semi functioning machine? Now I'm just ranting, basically don't invest in this. It's a PAIN! I think I'm going to have to switch from Motorola now bc it doesn't seem like any are worth it rn. Might have to move to Samsung phones?

Motorola Customer Care - 26 days ago

Hi Charlote! We apologize for the inconvenience you're facing with the slow performance of your device. This is not the kind of experience we aim to provide. Please refer to the steps outlined in the following link to address your concerns: https://help.motorola.com/hc/8105/12/verizon/en-us/index.html?t=FP1509052239sj11&utm_source=help-motorola-com&utm_medium=forum-social&utm_campaign=device-help. If you have any more questions or need further assistance, feel free to reach out to us at supportforums@motorola.com. -Nate MotorolaMobility

Charging port is awful.

wsmith1976700 . 1 month ago

The phone is overall ok for a less expensive phone. BUT....the charging port is absolutely horrible. Hard to get the plug to stay in and with the least touch it falls out. I am actually using a Motorola turbo charger with the phone. Once it finally charges it holds a charge well...just extremely aggravating to get the cord to stay put.

Motorola Customer Care - 1 month ago

Hi Wsmith1976700, Thank you for your feedback, and we apologize for the inconvenience you're experiencing with the charging port of your phone. We recommend ensuring that the charging port and the cable are clean and free of debris, as this can sometimes affect the connection. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

5G Ultra Wideband available only in parts of select cities. 5G Nationwide available in 2700+ cities.
Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice data, and other application usage patterns. Results may vary.
App download required for Alexa. Additional devices are sold separately.
The 48MP sensor combines 4 pixels into 1, for an effective photo resolution of 12MP.
Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
Memory card sold separately.

Specs

Get the shot, day or night.

Capture ultra-clear, ultra-vivid photos day or night. The 48 MP main sensor creates sharper, brighter 12 MP photos using Quad Pixel technology.⁴ Laser autofocus brings your subject into focus and quad pixels deliver 4x low light sensitivity, giving you the results you want each time. Plus, an ultra-wide lens lets you get the whole scene in the same frame and the Macro Vision camera helps you get those super close-ups.

Do more, faster than before.

Experience faster performance with a Qualcomm® Snapdragon™ 750G 5G processor. Seamlessly move through multiple apps with 4GB of RAM. And with 64 GB of storage there's enough space for songs, videos and movies, plus you can add up to an additional 1 TB with a microSD card.^5,6 Since the motorola one 5G UW ace uses Universal Flash Storage, you always enjoy ultra responsive performance.

Design

Colors

Volcanic Grey

Weight

7.53 oz.

Width

2.99 in

Charging Port

USB Type C

Height

6.54 in

Accessibility

Overall

Accessibility Shortcut, Android Accessibility Suite, Alexa button press supported (Power button shortcut)

Auditory

Hearing Aid Support, Live Caption, Live Transcribe, Real-Time Text, Sound Notifications

Mobility / Cognitive

Switch Access

Hearing Aid Compatibility

M3/T3

Visual

Magnification, Text and display, TalkBack, Select to Speak, Google Assistant

Network

4G Network

B2, B4, B5, B13, B66, B48

Wi-Fi

Wi-Fi 802.11 a/b/g/n/ac | 2.4 GHz & 5 GHz | Wi-Fi hotspot

SAR

Head 1.00 W/kg | Bodyworn 1.19 W/kg

FCC ID

IHDT56ZF3

Global & Roaming Network

B1, B2, B3, B4, B5, B7, B8, B12, B13, B17, B20

5G Nationwide

n2/n5/n48/n66

5G Ultra Wideband

n260/ n261 (high-band / mmWave) | n77 (mid-band / C-band)

World Device

Global LTE roaming supported

Battery

Standby Time

424 hrs.

Usage Time

2 days

Battery

5,000 mAh

Fast Charge

Support up to 20W charging

Additional Features

Verizon Adaptive Sound

Experience superior audio quality with an expanded sound stage, added clarity, crispness, rich trebles and deeper bases. Verizon Adaptive Sound enhances all content on your connected device.

Camera

Rear Camera

48MP | Ultra-Wide Angle: 8MP | Macro Vision: 2MP | AI & Quad Pixel technology

Front Camera

16MP | Quad Pixel technology

Performance

Bluetooth

5.1

Processor

Qualcomm® Snapdragon™ 750G 5G

Storage

4GB (RAM) + 128GB Flash built-in storage | up to 1TB microSD card expandable

Operating System

Android™ 11

Security

Fingerprint reader (rear)

Display

Screen

6.7" FHD+ Max Vision display (20:9 aspect ratio)

SKU#

MOTXT21131

What's in the box

motorola one 5G UW ace
USB-C Cable
SIM Tool and pre-inserted SIM card
Verizon Guides

5G Ultra Wideband available only in parts of select cities. 5G Nationwide available in 2700+ cities.
Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice data, and other application usage patterns. Results may vary.
App download required for Alexa. Additional devices are sold separately.
The 48MP sensor combines 4 pixels into 1, for an effective photo resolution of 12MP.
Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
Memory card sold separately.

Reviews

Motorola one 5G UW ace Reviews

3.4

344 reviews

50% of reviewers recommend this product.

Sort by

My 5yr old phone was better than this phone by yr1

Charlote . 28 days ago

Motorola Customer Care - 26 days ago

Charging port is awful.

wsmith1976700 . 1 month ago

Motorola Customer Care - 1 month ago

Charging port

Nracer81 . 2 months ago

I believe I am now on my third phone because of the charging port. The first on broke and no warranty and was still under a year. Had to pay the insurance on it and now this one the port is so loose on my cord that it is hard to charge.

Motorola Customer Care - 2 months ago

Thank you for reaching out to us and sharing your experience, Nracer81. We understand how frustrating it must be to face recurring concerns with the charging port on your phone, especially after already going through the process of replacement. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

Worst phone I have ever had, by a mile

Erika . 3 months ago

I have had this hunk of junk for 2 years, still owe another year. It lags and is beyond slow. Can barely use the camera because by the time it opens the moment has long since passed. Apps constantly not responding. Keyboard lag. Apps take forever to open. And now the phone won't charge. I have always hated Apple but now I hate Android more. Switching phones and probably providers too. Verizon shouldn't even offer this mess.

Motorola Customer Care - 3 months ago

Hi Erika, We're sorry to hear that these are happening on your phone and for all the trouble you have gone through. We understand that this should not behave like this. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

Absolutely the biggest Piece of JUNK!!!

mario . 3 months ago

Absolutely the biggest Piece of JUNK!!! This phone takes for ever to open up whether it's opening up a app. , sending or receiving a text or anything you want to do. This is the second phone with the same exact problem. After reading a lot of the reviews with the same issue, you would think Verizon would fix the problem or replace the phone with a different model. 30 years as a Verizon cell phone customer I'll be looking for other cell phone company to do business with....

Motorola Customer Care - 3 months ago

Hi Mario! We're really sorry to hear that your device is lagging, that's definitely not the experience we want for you. Let me assist you with this. Have you tried checking if your device has the latest software update? You can do this by going to Settings > System > Advanced > System updates and ensuring all your apps are up to date. Additionally, you can also attempt to reset your app preferences. This will reset your notification settings and default apps, while keeping your data safe. Simply navigate to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us posted on how this works out for you. If you have any other concerns, feel free to reach out to us via email at supportforums@motorola.com. -Ythan MotorolaMobility

New phone from Motorola

4 months ago

Yes, I'd recommend this product.

My new phone is great. I like Motorola and always buy them

Motorola Customer Care - 4 months ago

Thank you for sharing, William. We're thrilled to hear that you're enjoying your new Motorola phone. It's great to stick with a brand you trust, especially when it consistently meets your expectations. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

Shipment Disaster

Neil . 4 months ago

I ordered an upgraded phone, but never received it. UPS told me that Verizon shipped it to the wrong address and someone accepted it there. Verizon now tells me that they consider that phone to be "received" by me! So . . . I have now paid the upgrade fee and am now paying a monthly payment for a phone I never received. P.S I just read the Verizon Terms and Conditions on sending this message. You may never read it.

Motorola Customer Care - 3 months ago

Hi Neil, We're sorry to hear about the trouble you've had with your phone order. That's certainly not the experience we want for you. We suggest reaching out to Verizon's customer support team. They will work to find a solution regarding the missing phone and the charges you're facing. -Mitch MotorolaMobility

Nice phone

Robert . 4 months ago

Good so far. Transferring from one phone to the new one as easier than I expected (I did it myself!). Fast and lightweight. And one of the least expensive on the market.

Motorola Customer Care - 4 months ago

Hi Robert, thank you for your valuable feedback and for selecting Motorola Mobility as your device provider. We would like to cordially invite you to join our official community page, where you can stay updated with the latest advancements in our devices. Simply visit https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en to join. -Ythan MotorolaMobility

Absolute Garbage Phone

Steven . 4 months ago

I'm been a consistent Motorola phone user for over a decade and this is by far the WORST phone I have had my entire life. I've used this phone for less than 1.5 years and I've already had 5 of them burn out. The processor on this unit is absolute garbage and over the past 5 phones will slow to a crawl anywhere from a few weeks to a few months after getting a brand new phone. After that it can barely maintain connectivity, loses GPS signals, and needs to be hard reset every few hours. I've been through so many of these phones, Verizon eventually credited my account for $200.00 just so that they could get me off of this model and onto another one. DO NOT BUY THIS PHONE!

Motorola Customer Care - 4 months ago

We're sorry to hear about your experience, Steven. It's disappointing when a device doesn't perform as expected. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

Performance

Bob60 . 4 months ago

Phone lag's on apps and calls. It's a good phone for a basic smartphone. If not for having a company apple phone. I would have gotten a better and more updated Motorola phone. I would recommend this phone for a basic smartphone for seniors or a pre teen.

Motorola Customer Care - 4 months ago

Thank you for sharing your feedback, Bob60. We're sorry to know that you're experiencing this on your phone. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

FAQs

Motorola one 5G UW ace FAQs

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jjs2955 . Jul 13, 2024

Save your money and buy a Motorola Moto G Stylus 5G 2023 . Mine has more RAM (6GB), Storage (265 BG), better camers (50 mg), same mega 5000 MAh battery, Android 13, FM radio, Micro SD card (512GB max), NFC, Wifi Hot Spot and a stylus for under $150

Answer from Motorola Customer Care26 days

Hi jjs2955! We appreciate you posting this and for having one of our Motorola devices. We're always here to help if you need assistance. Please, don't hesitate to contact us. -Nate

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Scratchbowler . Jul 10, 2024

Does this phone support wireless charging

Answer from Motorola Customer Care29 days

Hi Scratchbowler, Thank you for your inquiry and interest in our product. No, the Moto One 5G UW Ace phone doesn't support wireless charging. You can check this link for the Motorola phones that support wireless charging here: https://www.motorola.com/us/find-motorola-charging-accessories-that-fit-your-phone/p -Mitch

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Answer from Verizon Customer Support29 days

Correction: Motorola one 5G UW ace is a model that does not support Wireless charging. How should I properly charge the motorola one 5G ACE? https://en-us.support.motorola.com/app/answers/detail/a_id/156762/~/how-to-properly-charge-the-motorola-one-5g-ace

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Answer from Verizon Customer Support29 days

It supports a wireless charging standard such as Qi. To charge the device, you simply put it down on a compatible charging pad.

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grayling . May 25, 2024

does moto one 5g uw ace have usbc to hdmi

Answer from Motorola Customer Care2 months

Thank you for your inquiry and interest in our product, Grayling. The Moto One 5G UW Ace does support USB-C connectivity, which is often used for charging and data transfer. However, whether it supports USB-C to HDMI output depends on the specific capabilities of the device and whether it supports DisplayPort over USB-C (which allows for HDMI output with an adapter). Since this is a third-party accessory we can't guarantee its functionality and compatibility. -Mitch

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Answer from Verizon Customer Support2 months

Please reach out to the manufacturer for additional information. https://en-us.support.motorola.com/ ~Geo

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motorola one sw . May 14, 2024

how do you take a screen shot of phone

Answer from Motorola Customer Care2 months

Thank you for your inquiry. To take a screenshot of the Moto One 5G Ace phone, you can check this link here: https://en-us.support.motorola.com/app/answers/detail/a_id/156782/~/screenshot---motorola-one-5g-ace. -Mitch

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Answer from Verizon Customer Support2 months

https://en-us.support.motorola.com/app/answers/detail/a_id/156782/~/screenshot---motorola-one-5g-ace -Melissa

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Leslie . Apr 3, 2024

Does the Moto one 5G UW support ASHA (Audio Streaming for Hearing Aids)?

Answer from Motorola Customer Care4 months

Hi Leslie, Thank you for your inquiry and interest in our product. If you look at the page here: https://forums.lenovo.com/topic/findpost/15266/5206051/5900922, the Moto One 5G UW Ace phone is not listed that supports ASHA. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

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Answer from Verizon Customer Support4 months

Here's a link with some information: https://www.motorola.com/us/about/hearing-aid-compatibility-us -Joe

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cesar . Mar 13, 2024

how do i know my phones sim card password

Answer from Motorola Customer Care4 months

Hi Cesar, Thank you for your inquiry. If you're referring to the SIM card PIN or PUK (Personal Unlocking Key), these are typically provided by your mobile network provider when you receive your SIM card. -Mitch

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Answer from Verizon Customer Support4 months

Please reach out to support for assistance: https://www.verizonwireless.com/support/ ~Peter

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Dwayne . Feb 27, 2024

How good does my credit need to be to get a Verizon phone and be a customer?

Answer from Motorola Customer Care5 months

Hi Dwayne, Verizon's credit requirements can vary based on the type of plan and phone you choose. We recommend reaching out to Verizon directly or visiting a Verizon store. They can provide more personalized information and help you find the best plan for your needs. -Mitch

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Answer from Verizon Customer Support5 months

vzw.com/contactus -Melissa

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MrsB . Feb 14, 2024

Is the moto one 5G UW Ace wireless charging compatible? QI?

Answer from Verizon Customer Support5 months

Veiw all specifications for Motorola one 5G UW ace on https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537 Battery Size 5000 mAh Charging Support up to 15W charging Battery Life Over 2 days battery life Charger Type 10W rapid charger in-box

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Answer from Motorola Customer Care5 months

Hi MrsB, It was a pleasure to receive your inquiry about our product. No, the Moto One 5G UW Ace phone doesn't support wireless charging. You can check this link for the Motorola phones that support wireless charging here: https://www.motorola.com/us/find-motorola-charging-accessories-that-fit-your-phone/p. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

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Pababe . Feb 13, 2024

Is this a simple phone for an elder that has failing vision...Motorola one 5G UW ace

Answer from Motorola Customer Care5 months

Hi Pababe, Thank you for your inquiry. The Motorola One 5G UW Ace is indeed a suitable choice for someone with failing vision due to its user-friendly interface and accessibility features. Its larger screen and adjustable font sizes can make text easier to read, while features like voice commands and high-contrast modes can further enhance usability. You can check this link for the phone's specifications here: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537. -Mitch

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Answer from Verizon Customer Support5 months

We recommend going to a store and viewing the device personally to make sure it's a good fit. Here's a link to our store locator so you can find the nearest store: https://www.verizon.com/stores/ ~Jesse

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Rich . Feb 11, 2024

Does this phone phone support a Samsung wireless charger 5v. 2.0 A 9v 1.67A

Answer from Verizon Customer Support5 months

No, this device would not be compatible with that type of charger. -Andi

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Answer from Motorola Customer Care5 months

Thank you for reaching out. I know having wireless charging support is convenient to have on our devices. However, this device doesn't support wireless charging. Therefore, it won't be able to support any wireless chargers including, the Samsung ones. -Jess

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