Verizon Hum+ Gen 2

Starts at $2.75/mo

Color

Overview

Hum+ helps make your driving experience safer, smarter and more connected. It provides emergency crash response, roadside assistance, vehicle diagnostics and more. And now, using any Google Assistant enabled device (such as the Google Home), you can get answers to important questions using just the sound of your voice. Check your car's battery level. Set a speed alert. Look up commute times. Or set a reminder to feed your dog once you get home. Hum+ is the only all-in-one connected car solution. Make the most of it with Verizon, America's most awarded network.

Reviews

3.2

166 reviews

40% of reviewers recommend this product.

I've had it for several years and vehicles

Manny . 4 hours ago

Yes, I'd recommend this product.

I originally bought it to keep track of my elderly uncle who liked to wonder and disappear for several hours at a time. It definitely gave my aunt peace of mind. After my uncle passed I installed in my car and it worked great to monitory cars maintenance and when it was stolen it worked amazingly to locate it.

You won’t regret it!

Jass . 2 months ago

Yes, I'd recommend this product.

I have had a HUM in a few different vehicles of mine. It was helpful when I had a vehicle stolen, and it has been extremely helpful in diagnosing issues wrong with my vehicle! The roadside assistance is incredible and much better than my own car insurance assistance. HUM alerted me something was wrong with my vehicle here recently and now I’m in the process of getting a brand new engine replaced. I will always have a HUM and will recommend to everyone! It has never been wrong on the codes that it pulls.

The Verizon Hum Team - 2 months ago

Thanks for taking the time to write such a detailed review that will help others who are considering Hum for themselves. Hum sure does have a lot of features, doesn't it? We're so glad that Hum has helped you in so many ways. Cheers!

Activation and equipment fees apply for Hum+ and Hum×. Other taxes and fees apply. New activations may be subject to credit review. Hum+ or HumX device payment purchase with new line or upgrade activation req’d. New activation subject to credit review, must be in good standing at time of credit. You may cancel the service for any reason within 14 days of activation. Beginning day 15, early termination fee of up to $120 for Hum+/$175 for Humx applies. Humx is only available via Verizon Wireless; Hum× service operates on 4G LTE network only and requires data usage. Not all products are available in all areas. Pinpoint Roadside Assistance provided by Signature Motor Club, Inc., up to 4 events per year. Many services require GPS service and/or network availability, not available in all locations. Not all incidents or problems will be detected. Compatible vehicle model restrictions apply.
© 2020 Verizon. All rights reserved. Google and related marks and logos are trademarks of Google LLC.

Specs

Encourage safer driving habits.

Help keep the newest drivers in the family safer. Get notified via text or email if one of your vehicles exceeds a set speed limit or travels beyond a specified boundary. And account owners can keep track of each car’s location simultaneously using one helpful map. Plus, get a Safety Score which is based on your day to day driving habits and is calculated by analyzing a number of Safety Score events such as hard braking, rapid acceleration, high speeds and sharp cornering.

Design

Depth

1.00 in

Width

1.9 in.

Weight

1.41 oz.

Height

2.6 in

Battery

Standby Time

42 days

Usage Time

16 hrs.

Network

Connectivity

4G LTE

Additional Features

Verizon Apps

Hum app - Access Hum features right from the Hum app, including maintenance reminders, help finding your parked car, repair estimates and more.

Line Limit

Four Hum lines per account. Does not count towards phone and tablet line cap.

Performance

Processor

MODEM/Baseband processor + AP – VIA Telecom CBP8.2

SKU#

VZ-0410-001-US

What's in the box

OBD II Reader
1000mAh battery
12 Volt Adaptor Charging Cord
Quick Start Guide

Reviews

Verizon Hum+ Gen 2 Reviews

3.2

166 reviews

40% of reviewers recommend this product.

Sort by

I've had it for several years and vehicles

Manny . 4 hours ago

Yes, I'd recommend this product.

You won’t regret it!

Jass . 2 months ago

Yes, I'd recommend this product.

The Verizon Hum Team - 2 months ago

Worth the money after getting through the tech issues

3 months ago

Yes, I'd recommend this product.

Works great but a lot of tech issues to set up

The Verizon Hum Team - 3 months ago

We're glad that you are happy with Hum. We would like to know more about the issues you had so we can improve the experience for all our customers. If you have a moment, please contact us directly at humfeedback@verizonconnect.com.

Garbage

Rybf . 4 months ago

Cannot get the device to connect to my phone

The Verizon Hum Team - 3 months ago

If you are still having trouble, we would like to help. Please contact us directly at humfeedback@verizonconnect.com.

Brings high tech features to my older SUV

SkTripGuy . 4 months ago

I love the features that Hum brings to my 2001 GMC Yukon SUV. The features that I find most useful are the diagnostics, so I get iPhone alerts when my car battery is running low and other diagnostics codes, and the built-in WiFi hotspot so my dashcam can get internet connectivity when I'm on the road. I also like the trip statistics so I know the distance, average speed, gas mileage, exact route that I took, etc. during long road trips. The only thing I don't like is having the safety score prominently displayed on the home page of the app. I feel that feature is kind of creepy like big brother is watching me when I go 5mph over the speed limit. I think that Verizon should make the app configurable so I can disable the safety score. That is more for keeping an eye on your teen driver.

The Verizon Hum Team - 4 months ago

We're delighted that you are getting the most out of your Hum with all its features. Regarding the Safety Score, don't worry. The information is only available to you and anyone else on your Hum account. Even without a teen driver in the house, you might consider it as a way to check whether you are adding unnecessary wear and tear on your car through your driving habits. Cheers!

Decent Phone

tester . 5 months ago

Good product can consider buying it

Almost caught my vehicle and house on fire!

Just me . 6 months ago

I bought this about 2 years ago and it has been working flawlessly. I bought it just to have in-vehicle wi-fi until I get a new vehicle, wi-fi speeds are slow but 'workable'. This morning I opened my vehicle door in the garage only to hear a loud beeping sounds coming from the HUM and a strong electrical buring smell. I reached my hand under the dash to felt the Hum but could not touch it as it was too hot. I had to get a rag to remove it to prevent a burn to my fingers. I have to wonder at some point if it would have caught fire! I tested the OBDII port with other adapters and everything shows fine and works as it should. This seems to be a very dangerous internal fault with the unit. Of course, Verizon being Verizon, did not care one bit, and offered a new one at full price plus an added activation fee, disgusting. I would be very scared to have this in my vehicle again, especially in a gargage.

The Hum Team - 5 months ago

Thank you for taking the time to share your experience. Verizon takes any potential safety issues with its products seriously and we would like to investigate the issue you described. Please contact us directly at hum.ece@verizonconnect.com in order for us to investigate your claim.

Works great!

RyanS . 7 months ago

Yes, I'd recommend this product.

I’ve been using one of the first gen devices on my work vehicle for two years now. Works really well. I get alerts when there is something wrong like the battery is low or most recently that my o2 sensor was going out. Best part is I can give my accountant the exact miles driven each year for write offs. Love it and getting one for my daughter’s car so I can be alerted if there are issues before they get severe. Last thing I want is her stranded somewhere with a dead battery that could have been prevented.

The Hum Team - 5 months ago

Thanks for your review. It makes us happy in several ways. 1. Hum was able to report an issue and helped you pinpoint what the issue was. 2. You've discovered that Hum can even make tax time a little easier. (We assume that you are using the feature in the Hum app that lets you tag your business trips and download them in a spreadsheet.) 3. Hum will give you peace of mind when your daughter is out on the road on her own. Cheers!

Works as expected

Timg . 10 months ago

I'm a slightly dissapointed. The hum works fine, but unfortunately, my vehicle uses wifi to connect to android auto. This means that I can't connect to my hotspot with my phone. It still functions when I'm parked and I have a phev, so it is still useful, just has a limitation that I didn't expect.

Great for new drivers

Paully . 11 months ago

Yes, I'd recommend this product.

I installed this in my son's truck. It alerts me if he exceeds 60mph. Nice tool for him to learn not to speed.

The Verizon Gizmo team - 5 months ago

Thanks! Hum has a number of features that helps young drivers learn responsibility with their new freedom. For example, the safety score feature lets you and your son keep track of his improvement with hard braking, being to fast on the acceleration and harsh cornering.

FAQs

Verizon Hum+ Gen 2 FAQs

Sort by

Arnie . Jul 29, 2024

If I cancel the Hum, does my personal information stay on the device?

Answer from Verizon Customer Support10 days

Factory Data reset to erase Hum search troubleshooting FAQ: https://www.hum.com/faq/troubleshooting/

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Rhonda . Jun 24, 2024

I use a different cell carrier than Verizon so can I still use Hum?

Answer from Verizon Consumer Products1 month

You can keep your wireless carrier for your other devices, but Hum is sold and activated on Verizon. So, you could create a Verizon account just for Hum.

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Jun 22, 2024

I only have home internet service so do i still qualify for this perk

Answer from Verizon Customer Support1 month

No, you do not need to be a Verizon Wireless customer to use Hum+. Simply purchase the Hum+ equipment from a Verizon Wireless retail store, or a participating retailer, and download the Hum App to get started. Details and specs here: https://www.verizon.com/connected-devices/hum-plus-gen-2/ ~Maria

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Answer from Verizon Consumer Products1 month

Sure. If your vehicle is compatible, you can get Hum. https://www.hum.com/compatibility/

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Maureen . Apr 14, 2024

Will this allow a family member to track my car's location

Answer from Verizon Customer Support3 months

Maureen, yes, the HUM device can track the vehicle's location. https://www.verizon.com/connected-devices/hum-plus-gen-2/ -Natasha

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Sherri . Apr 13, 2024

My car offers this service via a different provider, will this still work in my car?

Answer from Verizon Consumer Products3 months

Hi Sherri. That all depends. If the other service does not use the car's OBD-II port, then Hum should work. Hum plugs into the port for its power and to read auto health indicators such as diagnostic trouble codes and battery status.

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adam . Nov 28, 2023

Does the HUM need to be removed to charge and if it does, how often?

Answer from Verizon Consumer Products8 months

Hum does not need to be removed to charge it. It is powered by the vehicle's OBD-II port.

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Pamela Phillips . Nov 26, 2023

If I traded my car into a dealership with the device inside can it be replaced? How much money does it cost.

Answer from Verizon Customer Support8 months

It can be replaced if you buy another one at the retail price. -Joe

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Bret . Nov 10, 2023

I am getting two him devices for my 18 and 16 year old kids. What is the best setup? Should they be registered to my number or my kids numbers? I want to be able to track them and make sure they are not speeding etc.

Answer from Verizon Customer Support9 months

https://www.verizon.com/support/hum-by-verizon-support-video/#:~:text=Open%20your%20phone's%20Bluetooth%20settings,for%20a%20PIN%20enter%200000. -Melissa

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Mbrown . Oct 6, 2023

Do I need a separate line of service to have the hum device? When trying to purchase it asked me if it is a new line of service or upgrade.

Answer from Verizon Customer Support10 months

Yes. learn all about connected devices here:https://www.verizon.com/plans/devices/ -Joe

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Frank N . Oct 5, 2023

Can I view my car’s information from anywhere in the world? I will be traveling and want live access to my car’s location/info while my brother is using it.

Answer from Verizon Customer Support10 months

You can monitor the speed and location of a vehicle from the Hum App, anywhere you have a data connection. Learn more about the services that come with HUM here: https://www.verizon.com/solutions-and-services/add-ons/protection-and-security/hum-by-verizon/ -Joseph

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Verizon Hum+ Gen 2

Reviews

3.2

I've had it for several years and vehicles

You won’t regret it!

Get help when you need it.

Take care of your car.

Encourage safer driving habits.

Design

Battery

Network

Additional Features

Performance

SKU#

What's in the box

Verizon Hum+ Gen 2 Reviews

3.2

I've had it for several years and vehicles

You won’t regret it!

Worth the money after getting through the tech issues

Garbage

Brings high tech features to my older SUV

Decent Phone

Almost caught my vehicle and house on fire!

Works great!

Works as expected

Great for new drivers

Verizon Hum+ Gen 2 FAQs