100 reviews
99% of reviewers recommend this product.
JRogers . 3 months ago
Customer Support - 3 months ago
We're here to help with your JBL Authentics 300. Please try resetting the unit by holding the power button for over 10 seconds. Then, power cycle the unit by unplugging it and letting it be out of power for like 10 minutes before you plug it back in. Also, try connecting it to a different device and configure it via Google Home on that device. If the issue continues, please contact our customer support so we can assist you.jbl.com Originally posted on jbl.com
RC90 . 4 months ago
jbl.com Originally posted on jbl.com
SKU#
JBLAUTH300BLKAM
JRogers . 3 months ago
Customer Support - 3 months ago
We're here to help with your JBL Authentics 300. Please try resetting the unit by holding the power button for over 10 seconds. Then, power cycle the unit by unplugging it and letting it be out of power for like 10 minutes before you plug it back in. Also, try connecting it to a different device and configure it via Google Home on that device. If the issue continues, please contact our customer support so we can assist you.jbl.com Originally posted on jbl.com
RC90 . 4 months ago
jbl.com Originally posted on jbl.com
Biemface . 4 months ago
jbl.com Originally posted on jbl.com
KKMB . 4 months ago
jbl.com Originally posted on jbl.com
Whatareview . 5 months ago
jbl.com Originally posted on jbl.com
brandon687 . 5 months ago
jbl.com Originally posted on jbl.com
Juanarba2312 . 5 months ago
jbl.com Originally posted on jbl.com
lperezident123 . 5 months ago
jbl.com Originally posted on jbl.com
seeair . 5 months ago
jbl.com Originally posted on jbl.com
sammiejay3 . 5 months ago
jbl.com Originally posted on jbl.com
Bcboy . Dec 23, 2023
Will using it plugged in harm the battery?
Thanks for your question. There is no harm in using the JBL Authentics 300 while it's charging. The battery will not overcharge since our products have PCM circuits that manage the charging of the battery. However, it may take additional time to get a full battery if used while plugged in.
Fritz73 . Oct 9, 2023
Dies the model 300 provide proper STEREO sound?
You say that the model 300 produces stereo sound, but I noticed this capability is not stated in the 'general specifications' list like it is for the model 200. You may want to update the general specifications list for this model to reflect that it also has that capability if indeed it does to eliminate further questions and confusion. Please confirm. Also, I see what appears to be conflicting answers here regarding using two units for separate left and right channels. In the answer to my question, you say "On the other hand, if you have two units that you'd like to set in Stereo mode you can use either Airplay, Chromecast, or Alexa MRM in order to do so.' However in the question below mine asking about doing this, you said "Our JBL Authentics 300 cannot be paired with a similar speaker model and produce stereo sound." So which is it? Is it possible or not?
BP0tts . Oct 2, 2023
When two of these units are paired together, do you get true left and right stereo sound?
Thanks for your inquiry. Our JBL Authentics 300 cannot be paired with a similar speaker model and produce stereo sound. But you can place multiple JBL Authentics speakers throughout your home and using the Google Home app or Amazon Alexa app, you can set the mood in every room by connecting two or more speakers to a single playlist and getting everybody moving to the same beat.