JBL Bar 500 5.1 Channel Soundbar

Color

Black

Price

$599.99

$50.00/mo with 12 months financing exclusively with Verizon Visa® Card.

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Overview

Create a theater-like experience from the comfort of your own home with the Bar 500 5.1 Channel Soundbar. This 2-in-1 soundbar and subwoofer set fills the room with sound with up to 590W of total system power. Dolby Atmos and MultiBeam sound plus 4K Dolby Vision you in whatever you're watching for an authentic cinema experience. PureVoice dialogue enhancement makes sure you can hear people watch. The 10-inch subwoofer delivers deep, thrilling bass that you can feel. And, the simple setup with an HDMI eARC and easy sound calibration means you can start listening and watching in no time.

Go further with the app.
Use the JBL One app to customize your watching and listening experience. Plus, you can interact with the built-in Wi-Fi with AirPlay, Alexa, Multi-Room Music and Chromecast.

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Reviews

4.1

32 reviews

95% of reviewers recommend this product.

Doesn't work

777renegade . 25 days ago

Just received and it will not remain on Shuts down on its constantly, not useable

Customer Support - 24 days ago

We're here to help with your JBL Bar 500. Please check if the power cable on the back of the soundbar and subwoofer is plugged in all the way. We also recommend trying to interchange the cables on the soundbar and subwoofer. If you need more help, please contact us we can try other steps.

jbl.com Originally posted on jbl.com

They don't make 'em like they used to...

Mr S . 1 month ago

Very disappointed in the BAR 500 sound bar. The subwoofer is just a bigger speaker and not tuned as a subwoofer, instead bass coming the of the speaker, all of the sound comes out, not just bass. When you turn the bass up all it does is make the sub the loudest speaker in the setup. Which means when the bass is in the highest setting of "5", it's just puking out loud noise instead of actual bass. When turning on Dolby Atmos, all it does is amplify the sound and make it louder. I had the last generation JBL 5.1 surround with detachable speakers but it stopped working. I would totally buy that again but it's sadly discontinued. It had different sound mixes changeable with the remote and most importantly the subwoofer was an actual subwoofer! The 5.1 surround and the bar 500 have the same subwoofer, but the 5.1 actually tuned the sub to act like a sub, when you turn the bass up using *30* levels it actually shakes my whole house!! The Bar 500 will be getting returned and I will be buying a different brand since this new line up all have the same 5 levels of bass which leads me to believe they will act the same way instead of increasing actual bass.

Customer Support - 1 month ago

We appreciate your time in providing your feedback on our JBL Bar 500. We understand that its subwoofer's bass didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback to the appropriate team. Also, since our JBL Bar 5.1 with detachable speakers has been discontinued, you might want to consider our JBL Bar 700 which has the same feature.

jbl.com Originally posted on jbl.com

Specs

Features

PureVoice dialogue enhancement
Dolby Atmos and MultiBeam surround sound
10-inch wireless subwoofer
590W of output power
Built-in Wi-Fi with AirPlay, Alexa, Multi-Room Music and Chromecast
HDMI eARC with 4K Dolby Vision passthrough
Easy sound calibration
JBL One app

Specs

Soundbar Dimensions: 4.0 x 40.0 x 2.4 in.
Subwoofer Dimensions: 12.0 x 12.0 x 17.3 in.
Soundbar Weight: 6.2 lbs.
Subwoofer Weight: 22 lbs.

SKU#

JBLBAR500PROBLKAM

What's in the box

JBL Bar 500 5.1 Channel Soundbar
Wireless subwoofer
Remote control with batteries
HDMI cable and power cords
Wall-mount bracket kit with screws and mounting template
Quick start Guide
Warranty Card
Safety sheet

Reviews

JBL Bar 500 5.1 Channel Soundbar Reviews

4.1

32 reviews

95% of reviewers recommend this product.

Sort by

Doesn't work

777renegade . 25 days ago

Just received and it will not remain on Shuts down on its constantly, not useable

Customer Support - 24 days ago

jbl.com Originally posted on jbl.com

They don't make 'em like they used to...

Mr S . 1 month ago

Customer Support - 1 month ago

jbl.com Originally posted on jbl.com

no

KaloyanBG . 2 months ago

worst bass... for this size and PRISE... a nightmare

Customer Support - 2 months ago

Thanks for your inquiry. You can make bass adjustments with your JBL Bar 500 on the remote control by pressing the BASS button to switch between bass levels. If you need more help, please contact our customer support.

jbl.com Originally posted on jbl.com

Do it right or don't do it

S Harris . 4 months ago

I purchased this as I've had JBL in the past and was satisfied. Connected to the tv easy enough... The sound, however, was nowhere near as good as I thought it would be. Second, it seems all functionality is in the app that the soundbar won't connect to.

Customer Support - 4 months ago

We're here to help with your JBL Bar 500. We recommend checking the internet connection to ensure that your devices can be connected. We also recommend trying a different device to install the app and initiate the setup. For us to try other steps, please reach out to us so we can assist you.

jbl.com Originally posted on jbl.com

Soundbar with a BOOM!

prince316 . 5 months ago

Yes, I'd recommend this product.

[This review was collected as part of a promotion.] I recently had the opportunity to try out the JBL Bar 500 and I was thoroughly impressed with its performance. JBL does not disappoint as always! Build Quality: Sleek and sophisticated 10 Inch soundbar with 590W total output with pristine build quality. Features: It is loaded with 1. Multi Beam Technology with 6 front and side speakers. Sub Woofer that shakes your room. 2. Built In Chromecast, helping you to connect your audio apps directly to play music. 3. Alexa Multi Room Music, seamless integration with other echo devices: You can have your favorite tunes playing throughout the house. 4. Seamless voice integration 5. Can connect via HDMI ARC and Bluetooth 6. Room correction tool is a game changer to optimize the sound based on your surroundings. It worked wonders in my basement. Audio Quality: This Bar 500 provides exceptional audio with clear dimension, distortion-free bass for an immersive experience when watching movies. The crystal-clear sound setup and impactful bass enhance audio immersion, ensuring optimal performance and precise sound adjustments tailored to your preferences. Set Up: The Bar 500 stands out for its exceptional performance in setup, usability, and seamless app integration. It effortlessly syncs with the subwoofer and television, boasting a remote control that is intuitive and easy to navigate. Setting up Chromecast for top-notch music playback is a simple process, enhancing the overall entertainment experience. The JBL One app further enhances user convenience by streamlining setup procedures, providing regular updates, allowing for precise sound adjustments, and offering access to a variety of streaming services.

jbl.com Originally posted on jbl.com

The beat will keep bumpin!

JeremyF . 8 months ago

This thing is amazing! I wish I had made this purchase years ago instead of wasting money on the cheaper 5.1 sound bars. The subwoofer engulfs the old Sony I had, and the bar gets theater loud with good clarity. The first thing I did was put on a NASCAR race, and when the engine start command was given, you could feel the engines fire up! I took this to use at a party in a university conference room, and that party was poppin! Even down the hall, it sounded and felt like a party should.

jbl.com Originally posted on jbl.com

Great sound!

RobbieRex . 9 months ago

I give the Bar 500 a 4.5 out of 5. I didn't want a system that was overly complex with speakers everywhere so this fit the bill. I'm very happy with the sound and the sub does a real nice job. I think this is a really nice set up for the money. I have had an issue with the soundbar not always working when I turn on the TV. I've had to unplug the soundbar and plug it back in and then it syncs back up. I also wish that the volume on the TV were better synced with the soundbar. If I go up one increment in volume on the soundbar it moves the TV sound up 3 increments. I'm hoping that a future software upgrade will fix this issue.

jbl.com Originally posted on jbl.com

Great speakers

Joesfplumbing . 11 months ago

You can never go wrong with JBL Can’t wait to buy JBL EON715 15" Powered Loudspeaker

jbl.com Originally posted on jbl.com

Disappointed

Broncos Fan . 1 year ago

When it’s working properly, the sound is great. The problem is the sound is generally all over the place and is constantly out of sync. Settings have been adjusted repeatedly, optical and HDMI ARC cables have been changed, etc., with no improvement. We’re still trying to work it out, but it’s looking like we’ll have to return it. It’s making us crazy. It’s a shame because we love it when everything is functioning properly.

Customer Support - 1 year ago

We appreciate your time in providing feedback on our JBL BAR 500. We understand that it didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your device, please contact JBL Customer Support for further assistance.

jbl.com Originally posted on jbl.com

tony122000 . 1 year ago

I recently bought a BAR 500. I have mixed feelings about it. It does have good sound in general, however the volume level adjustment seems to be inconsistent and the EQ they spoke of is very minimal hardly worth making the claim that it even has EQ on it. For me I get better sound out of my tv than the BAR 500 at lower to medium volume levels. If I want to crank it up to high volume sounds pretty good and better than my tv, but then it's loud enuf I have to worry about the sound bothering neighbors. It's like the bar 500 only has very low volume and very high volume no medium volume is available.

Customer Support - 1 year ago

We appreciate your time in providing feedback on our JBL BAR 500. We understand that the sound quality didn't meet your expectations. We suggest re-calibrating the soundbar to see if the sound will improve. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you have other questions or concerns with your unit, please contact JBL customer support.

jbl.com Originally posted on jbl.com

FAQs

JBL Bar 500 5.1 Channel Soundbar FAQs

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Stitch71 . Dec 21, 2023

Where is the audio sync button? I don't see it on the remote.

Answer from Customer Support7 months

On the remote control of our JBL Bar 500, press and hold the TV for more than three seconds and then, press the plus sign. “SYNC” is displayed on the soundbar. Within five seconds, press the volume minus or plus on the remote control to adjust the audio delay and match it with the video. The audio sync timing is displayed. If you need more help, please contact our customer support for assistance.

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Mikestex . Nov 30, 2023

Can I add Bluetooth speakers for additional channels

Answer from Customer Support8 months

Our JBL Bar 500 is a stand-alone soundbar system and can't be added or paired with any additional speakers.

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Duker . Nov 26, 2023

My old tv just has regular hdmi and optical, can I still use the earc connection between the Soundbar and tv

Answer from Customer Support8 months

Thanks for reaching out. If your TV only has a regular HDMI and Optical port, you won't be able to use the eARC connection, as it requires an HDMI eARC port on both the TV and the audio device. You can still connect the JBL Bar 500 using the regular HDMI or Optical for audio. However, please note that high audio quality and advanced audio formats like the Dolby Atmos require an eARC connection.

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Bongomin . Oct 10, 2023

Does the JBL 500 HDMI input support ARC or eARC? I want to integrate it into a multi-zone receiver setup and use the soundbar HDMI inputs as an audio passthrough. Will the JBL 500 will play the TV sound and pass it to the receiver if connected this way?

Answer from Customer Support10 months

Thanks for your inquiry. Our JBL Bar 500 supports ARC. Since it already has a built-in amplifier, you don't need to connect it to a receiver. If you need more help, please contact our customer support.

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peterk256 . Sep 15, 2023

I have a Roku Ultra connected to my Samsung TV. If I connect the Bar 500 to the TV will the Roku remote control the volume of the Bar 500? Or, it there another way to connect the Roku Ultra and Bar 500 so the Roku remote controls the volume?

Answer from Customer Support10 months

Your Roku sends audio and video to your TV, which then sends audio to your soundbar. There's no direct communication between Roku and your Bar 500, but it may be possible if your Roku has CEC functionality so it can send commands directly to your TV. You can only adjust the soundbar volume using your TV remote. Contact Roku support for further assistance.

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MelRee . Sep 9, 2023

Can I have my TV on a movie but listen music from my iPhone at the same time? I could do this with my old JBL but I wonder if it’s because I used the audio cord instead of the HDMI.

Answer from Customer Support11 months

Our JBL Bar 500 will prioritize the HDMI connection when connected to your TV or other source therefore it can't play from another source device at the same time.

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DougT1472 . Jul 15, 2023

No sound w optical

Answer from Customer Support1 year

We're here to help with your JBL Bar 500. Please Select the correct audio input source on the remote control and make sure that the connection is secure. If the issue only happens when connected through optical, please contact our customer support so we could work with you directly.

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Joe54 . Jun 22, 2023

Have the sound bar hooked with an optical cable and the tv set to optical and no sound also tried with hdmi and no sound any suggestions? Product is brand new

Answer from Customer Support1 year

We appreciate you notifying us about this matter. Please ensure that the source settings on your TV are set to either optical or HDMI. If the problem continues, please reach out to our customer support for additional help.

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Feb 22, 2023

What is the difference between this soundbar JBL bar 500 and the JBL 5.1 w/ soundbar.

Answer from Customer Support1 year

The main difference between the JBL Bar 500 and the Bar 5.1 is the Bar 5.1 has detachable surround speakers while the Bar 500 has none. The Bar 500 is also compatible with the JBL One App which helps you easily set up, personalize settings, and browse the integrated music services to find your favorite song.

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